Return Policy
At Rugged Quantum, we specialize in custom-built ruggedized computers tailored to your specific needs. Because our products are made to order, we do not accept returns once an order is confirmed.
Order Cancellations
• Orders can be canceled within 24 hours of purchase. After this period, cancellations are not accepted due to the custom nature of our products.
Defective or Damaged Items
• If you receive a damaged or defective product, please contact us immediately. We will provide assistance in resolving the issue, including arranging for a replacement or repair.
Custom Orders
• As all our computers are custom-built, please ensure that the specifications are correct before placing an order. We are happy to assist in the ordering process to ensure you receive the exact configuration you need
Warranty Coverage
• Our products are covered by a comprehensive warranty that includes repairs or replacements for any defects in materials or workmanship. For warranty claims, please refer to our warranty terms.